優惠詳情
【系統升級及服務暫停安排(2026年9月16-17日)】 【Planned System Upgrade and Temporary Service Suspension (16–17 September 2026)】 為不斷提升顧客體驗,我們將於 2026年9月16日晚上11時至9月17日凌晨3時(香港時間)進行系統升級。
期間,網頁、手機應用程式及微信小程序將暫停服務,機票預訂、「管理我的訂位」、網上預辦登機、網上退款申請及其他網上服務將無法使用。
(服務恢復時間或會因應升級進度而有所調整,屆時會適時更新) 請放心,系統升級期間航班運作不受影響。
為確保旅程順暢,請於系統升級前: -提前完成網上預辦登機,並截圖儲存電子登機證。
-辦妥所有行程更改及附加服務選購。
如需協助,請聯絡客戶聯繫團隊(服務時間:每日 8am-8pm 香港時間): 於上述服務時間外,旅客可使用以下網上申請表提交查詢: To enhance the customer experience, we will conduct system upgrades from 23:00 on 16 September 2026 to 03:00 on 17 September 2026 (Hong Kong time).
During this period, our website, mobile app and WeChat Mini Program will be temporarily unavailable, including flight bookings, “Manage My Booking”, online check-in and the online refund requests and other online services.
(The service resumption time may be adjusted depending on the progress of the upgrade.
Any changes will be communicated accordingly.
) Rest assured that flight operations will not be affected during the system upgrade.
To ensure a smooth journey, please complete the following before the system upgrade: -Complete online check-in in advance and save a screenshot of your mobile boarding pass.
-Finalize any flight changes or Extras purchases.
Need Help?
Contact our Customer Connect Team (Daily, 8 AM - 8 PM HKT): Outside of these hours, please submit your inquiry via our online form:
